In this episode:

  • Users of open source software expect it to be open and free, but not necessarily supported
  • Organizations that understand and prioritize open source often make reasonable requests for support
  • Balancing limited resources with important user requests can be challenging in open source projects
  • Non-profits like the Wikimedia Foundation are often aligned with open-source goals
  • Many organizations use open-source software but don’t support it financially
  • Open source sustainability is dependent on sponsoring and promoting the community
  • Lack of support is a systemic problem in the open source community
  • Separating business and open source entities can lead to success in open source projects
  • Effective open source strategies involve balancing commercial goals and community values
  • Indirect metrics like website traffic and brand recognition are used to measure adoption in open source projects.