Metric Group:Customer Metrics
Metric Description:Check if your key users and customers are contributing to your competitive open source products (i.e. PR's or issues opened in other projects). Their behavior will serve as a useful predictor of potential churn.
- # of customers at risk
- # of customers/users contributing to competing projects
- ARR at Risk
Goals:Get ahead of potential lost customers.
- Be the first to add a link
- Be the first to add a tool